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Privacy Policy
Last Updated: June 28, 2026
Welcome to Hello Bee (“we,” “our,” or “us”). At www.hellobee.in, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you use our website, we may collect the following information:
Personal Information
- Full Name
- Mobile Number
- Email Address
- Billing Address
- Shipping Address
- PIN Code
- Order Details
Payment Information
We do not store your debit card, credit card, UPI PIN, or banking credentials.
Payments are securely processed through trusted third-party payment gateways.
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Cookies
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Verify transactions
- Provide customer support
- Send order confirmations and shipping updates
- Improve our products and services
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send promotional offers (only where permitted)
3. Cookies
Our website uses cookies to:
- Improve website performance
- Remember your preferences
- Analyze website traffic
- Enhance your shopping experience
You may disable cookies through your browser settings, although some website features may not function properly.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with:
- Courier and logistics partners
- Payment gateway providers
- Technology service providers
- Government authorities if required by law
These partners are authorized to use your information only for providing their respective services.
5. Data Security
We take appropriate technical and organizational measures to protect your personal information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
Although we strive to use commercially acceptable security measures, no method of transmission over the Internet is completely secure.
6. Order Communication
By placing an order, you agree that we may contact you through:
- Phone Calls
- SMS
This communication may include:
- Order Confirmation
- Shipping Updates
- Delivery Notifications
- Customer Support
- Return or Refund Assistance
7. Third-Party Services
Our website may contain links to third-party websites or use third-party services such as:
- Payment Gateways
- Courier Partners
- Google Analytics
- Advertising Platforms
These third-party websites have their own privacy policies. We are not responsible for their privacy practices.
8. Children’s Privacy
Our products may be intended for children; however, purchases must be made by parents or legal guardians.
We do not knowingly collect personal information from children under the applicable legal age without parental consent.
9. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Update your details
- Delete your personal information (subject to legal requirements)
- Opt out of promotional communications
To exercise these rights, please contact us using the details below.
10. Data Retention
We retain your information only for as long as necessary to:
- Complete your orders
- Provide customer support
- Meet legal, accounting, and tax requirements
- Resolve disputes
11. Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time.
Any updates will be posted on this page with the revised “Last Updated” date.
12. Contact Us
If you have any questions regarding this Privacy Policy, please contact us.
Hello Bee
Website: www.hellobee.in
Email: support@hellobee.in
Customer Support: +91 9312542000
