Shipping Policy

Shipping Coverage & Locations

We deliver our educational toys, STEM toys, and speed cubes across India. Orders are processed and dispatched from our primary business hubs located in New Delhi and Chandigarh.

Delivery Timelines

• Processing Time: All orders are processed and packed within 1 to 2 business days.

• Transit Time: Once dispatched, shipments generally take 3 to 7 business days to reach your location, depending on the shipping destination.

• Order Tracking: As soon as your order is shipped, a tracking link will be shared via your registered email address so you can monitor its journey live.

Shipping Charges

• Standard shipping charges apply based on the delivery location and the total weight of the package.

• Any applicable shipping fees will be calculated and clearly displayed at checkout before you complete your payment.

Damaged or Missing Shipments

We take extra care in packing your orders securely. However, if your package arrives damaged or items are missing during transit, please reach out to our support team within 48 hours of delivery along with unboxing video/images.

Contact Information

For any questions regarding your shipment, order tracking, or delivery delays, please feel free to connect with our customer support:

• Email Support: support@hellobee.in

• Customer Care: +91-9312542000

• Business Address: Mundka Industrial Area, New Delhi